Return Policy:

We hope you love your new purchase, but sometimes things just don’t work out.

We offer a 7-day return policy for full price apparel, which means you have 7 days after receiving your item to request a return.  To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

*All accessories (including handbags and jewelry), gift cards, & sale items are FINAL SALE and cannot be returned or exchanged. 

To start a return, you can contact us at shopgeorgiek@gmail.com. Please reference your order number in the email.  If your return is accepted, we’ll send you an email with further instructions.  Shipping charges on orders are non-refundable. You can send your package back to us using a trackable shipping method of your choice. *We are not responsible for any packages lost or damaged in the mail and we cannot issue any refunds for them.

If for any reason the merchandise does not meet our return policy requirements, we have the right to deny the return.

Items sent back to us without first requesting a return will not be accepted.

**Shipping charges (original and return) are the customer’s responsibility and nonrefundable**

Refunds

We will notify you once we’ve received and inspected your return.  If approved, you’ll be automatically refunded to your original payment method. Please remember it can take 7 - 10 business days for your bank or credit card company to process and post the refund.

Exchanges 

Unfortunately, we do not offer exchanges.

Because merchandise is available in limited quantities, we are unable to offer exchanges. We suggest placing a new order for any items you want and following our return policy as outlined above.

Our goal is 100% customer satisfaction.  If you have any concerns or questions regarding your return, please email us at shopgeorgiek@gmail.com. 

Damages or Incorrect Shipment:

If you receive a damaged or incorrect item, it must be reported to us (with photos of damage) within 7 business days, or it is considered wear and tear and not eligible for return. Prior to shipping, all items shipped from georgie k. are examined and photographed for quality control. If your claim falls within the warranty period, please send an email to shopgeorgiek@gmail.com. Accepted warranty claims are eligible for a store credit of equal value to the original product.

*Sale items can't be combined with other offers & discount codes.

Shipping

All items will be shipped within 3 days of purchase, unless otherwise stated. The customer is responsible for all shipping charges, which will be calculated upon checkout. Expedited shipping is available at check-out.

Terms of Service for Georgie K

Last Updated: 11/01/2023

Welcome to the Georgie K website (the "Site"), which is operated by Georgie K ("we", "us", "our", or "Georgie K"). The following terms and conditions (the "Terms of Service" or "Terms") govern your access to and use of the Site, including any content, functionality, and services offered on or through the Site, whether as a guest or a registered user.

Please read the Terms of Service carefully before you start to use the Site. By using the Site, you accept and agree to be bound and abide by these Terms of Service and our Privacy Policy, incorporated herein by reference. If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Site.

1. User Eligibility

The Site is offered and available to users who are 13 years of age or older. By using this Site, you represent and warrant that you meet the above age requirement. If you do not meet this requirement, you must not access or use the Site.

2. Changes to the Terms of Service

We may revise and update these Terms of Service from time to time at our sole discretion. All changes are effective immediately when we post them. Your continued use of the Site following the posting of revised Terms of Service means that you accept and agree to the changes.

3. Intellectual Property Rights

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Georgie K, its licensors, or other providers of such material and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

4. Prohibited Uses

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:

• In any way that violates any applicable federal, state, local, or international law or regulation.
• For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
• To send, knowingly receive, upload, download, use, or re-use any material that does not comply with the Content Standards set out in these Terms of Service.
• To transmit, or procure the sending of, any advertising or promotional material without our prior written consent.

5. User Contributions

Any content you upload to the Site will be considered non-confidential and non-proprietary. By providing any content on the Site, you grant us and our affiliates and service providers a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material.

6. Purchases and Payment

We accept the following forms of payment:

• Visa
• Mastercard
• American Express
• PayPal

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed.

7. Return Policy

Please refer to our Return Policy posted on the Site for information about returning products purchased through our Service.

8. Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Site will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output.

9. Limitation on Liability

To the fullest extent provided by law, Georgie K will not be liable for any damages of any kind arising from the use of this Site, any websites linked to it, or any content on the Site or such other websites.

10. Governing Law and Jurisdiction

All matters relating to the Site and these Terms of Service, and any dispute or claim arising from or related to them, shall be governed by and construed in accordance with the internal laws of the jurisdiction of Georgie K's headquarters, without giving effect to any choice or conflict of law provision or rule.

11. Entire Agreement

These Terms of Service and our Privacy Policy constitute the sole and entire agreement between you and Georgie K regarding the Site and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.

12. Your Comments and Concerns

This website is operated by Georgie K. All feedback, comments, requests for technical support, and other communications relating to the Site should be directed to: [Insert Contact Information].

By using the Site, you signify your acceptance of these Terms of Service. If you do not agree to these Terms, please do not use our Site. Your continued use of the Site following the posting of changes to these Terms will be deemed your acceptance of those changes.

Contact Information:

shopgeorgiek@gmail.com
775-980-2980